Luxury Terms and Conditions

Welcome to Luxury Casino. These Terms and Conditions govern your use of our website, our services, and every game you play with us. By creating an account, completing luxury register steps, or using the luxury casino app, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

Luxury Casino is owned and operated by Apollo Entertainment Limited (registration number C45483), located at 8 Villa Seminia, Suite 2, Sir Temi Zammit Avenue, Ta' Xbiex XBX 1011, Malta. We are part of the Casino Rewards network and have operated since 2011. We hold an Internet Gaming Operator licence issued by the Alcohol and Gaming Commission of Ontario (AGCO), operating pursuant to an agreement with iGaming Ontario. Any unresolved disputes are directed to iGaming Ontario, and these terms are governed by the laws of Ontario and Canada. You agree that the courts of Ontario have exclusive jurisdiction over any disagreement arising from your use of our platform.

Eligibility and Territorial Restrictions

We only permit players who are physically located within the province of Ontario, Canada, to access our real-money services. You must be at least 19 years of age to register or wager with us. If you attempt luxury casino login from outside Ontario, any resulting winnings will be voided and your account may be suspended. We prohibit the use of VPNs or any IP-augmenting software intended to disguise your location, and we reserve the right to confiscate any gains obtained through such methods.

Account Registration and Verification

To use luxury casino online login and access our games, you must complete our luxury register process by providing accurate, current, and complete information. We may request identity verification documents at any time, including before processing a withdrawal. You are responsible for keeping your login credentials confidential, and we are not liable for losses resulting from unauthorized account access caused by your failure to protect your details. Each individual may hold only one account with us; duplicate accounts may be closed and associated funds forfeited.

Global Account and Loyalty Program

We automatically enrol you in the Casino Rewards VIP loyalty programme upon your first real-money wager. Our programme includes six status levels, each unlocking bigger bonuses, additional promotions, priority support, birthday gifts, exclusive games, and a personal VIP host. Every 100 points earned equals $1 in chips, redeemable once you reach 1,000 points, credited within five minutes. Your Global Account links every sub-account you hold across Apollo-managed brands operating in Ontario, sharing your responsible-gaming settings, deposit limits, and wagering activity across our network.

Deposits and Withdrawals

We accept CAD as our operating currency and support several luxury deposit methods, including credit and debit cards, bank transfer services, prepaid vouchers, e-wallets, and Interac. The minimum deposit is $10. When you request a luxury withdrawal, the minimum amount is $50, rising to $300 for Direct Bank Transfer or wire transfer. We process payouts via Visa, Mastercard, OCT to Visa, e-wallets, Direct Bank Transfer, and CAD EFT/eCheck.

We impose a weekly withdrawal limit of $4,000 where a win is substantially greater than your total purchases across Casino Rewards partner casinos, though we may adjust this limit at our discretion. Card-scheme limits also apply, including daily, weekly, and monthly caps set by Mastercard and Visa. Where your balance exceeds these limits, we may distribute payment in daily portions across successive weekdays.

All withdrawal requests are subject to a 48-hour pending period, during which you may reverse the request in full or in part. Once this period ends, we process your cashout on the next business day, Monday through Friday only; we do not process withdrawals on weekends or public holidays. Visa and Mastercard payouts typically take three working days, e-wallets one to three working days, Direct Bank Transfer six to ten working days, and CAD EFT/eCheck two to three working days. If you use a withdrawal method for the first time, we may require a further five to seven working days to complete processing.

Bonuses and Promotions

We offer a generous welcome package spread across your first five deposits, matching each one at rates ranging from 25% to 100%, up to $150-$300 per deposit. Every luxury casino bonus is credited automatically as bonus funds, and successive deposits cannot be combined - each deposit is evaluated individually. While we do not currently offer a luxury casino no deposit bonus, we regularly issue other promotional offers, including monthly point-boost campaigns, status-level rewards, and entries into our Time Of Your Life Sweepstakes and VIP Lucky Jackpot draws. Watch for any active luxury promo code or luxury bonus code we publish through our official channels.

Wagering requirements apply to all bonus funds: you must wager 30 times the bonus amount before it converts to withdrawable cash. Slots contribute 100% toward this requirement, while table games, parlour games, live casino titles, and other game types contribute only 2%. All Aces Video Poker and Flippin' Awesome Shields of Asgard contribute 0% and do not earn loyalty points. Double-up play does not count toward wagering. We always deduct wagers from your cash balance first; bonus funds are only used once your cash balance reaches zero.

We consider the following irregular play, and we reserve the right to void any resulting winnings:

• Placing single bets equal to or greater than 25% of your credited bonus
• Using autoplay to clear wagering requirements
• Making even-money bets on Sic Bo, Craps, or Roulette
• Triggering a game feature after your bonus balance reaches zero
• Withdrawing deposited funds before your bonus is fully redeemed
• Engaging in hedge betting across linked accounts or games

Unused promotional bonuses expire 60 days after registration, and promotions apply only to deposits and wagers made through our downloaded software. We limit all promotions to one per device, person, household, family, address, email address, financial account, IP address, or shared network, and we do not permit combining two promotions simultaneously.

Games and Fair Play

We provide access to more than 1,000 games, with new titles added every week, sourced from leading studios including Pragmatic Play, Evolution Gaming, Games Global, and many others. Whether you enjoy luxury slots, progressive jackpots, or our luxury live casino tables featuring Crazy Time, live blackjack, and baccarat squeeze, we ensure our game library is tested for fairness and audited independently. You can access our full library through the download luxury casino option for desktop or by using our luxury casino app for mobile play.

Access to Our Platform

You may access luxury casino via our downloadable desktop software or our mobile-optimized platform. To access luxury casino app features, simply visit our website through your mobile browser or install our dedicated app where available. We reserve the right to suspend or terminate access to luxury for any player who breaches these terms, provides false information, or engages in fraudulent activity.

Responsible Gaming

We are committed to promoting responsible gambling. Our platform allows you to set deposit limits, loss limits, and self-exclusion periods, all of which apply across your entire Global Account. We encourage you to play within your means and to contact our support team if you feel your gambling activity is becoming a concern.

Customer Support

Our team is available 24/7 through live chat, and we respond to emails within 48 hours. Reach us at support@crhelpdesk.com for general enquiries, complaints@crhelpdesk.com for escalated complaints, or banking@casinorewards.com for payment-related issues. Our support is available in English and French.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. We recommend reviewing this page regularly. Continued use of our services after any changes constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these Terms and Conditions or need assistance with your account, deposits, or withdrawals, please contact our support team through live chat or email. We are here to help ensure your experience with us remains secure, fair, and enjoyable.