Luxury Cookies Policy

At Luxury Casino, we use cookies and similar tracking technologies to make your visit to our site smoother, safer and more personalised. This Luxury Cookies Policy explains what cookies are, how we use them across our platform, and how you can manage or control them. By continuing to browse Luxury Casino.com or by using our Luxury casino app, you agree to the use of cookies as described below, unless you choose to disable them through your browser or device settings.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone or tablet when you visit our website or use our Luxury casino app. They allow us to recognise your device, remember your preferences, and understand how you interact with our games and services. We also use similar technologies such as web beacons, pixels and local storage, and for simplicity we refer to all of these collectively as "cookies" throughout this policy.

Why We Use Cookies

We use cookies for a variety of reasons connected to running a safe, functional and enjoyable gaming environment. Our main purposes for using cookies include the following:

• We use cookies to keep you securely signed in during your Luxury casino login session
• We use cookies to remember your language preference between English and French
• We use cookies to verify your age and location, ensuring play remains restricted to players physically inside Ontario
• We use cookies to track your progress through our welcome bonus and wagering requirements
• We use cookies to measure how you use our luxury slots, live dealer tables and other game types
• We use cookies to support responsible gambling tools, including deposit and loss limits
• We use cookies to analyse traffic and improve the performance of our website and Luxury casino app

Cookies Related to Login and Account Security

When you complete your Luxury casino online login, we place session cookies that keep you authenticated as you move between pages, place bets, or manage your account. These cookies help prevent unauthorised access and are essential for protecting your personal and financial information. Without these cookies, features such as secure deposit, withdrawal and account management would not function correctly.

Cookies Related to Bonuses and Promotions

We use cookies to track your eligibility for offers such as the Luxury casino no deposit bonus, welcome match deposits, and any Luxury bonus code or Luxury promo code you may have entered. These cookies allow us to correctly credit bonus funds, monitor wagering progress, and ensure that promotional terms - such as the 60-day expiry on unused bonuses - are applied accurately to your account.

Cookies Related to Gameplay and App Performance

If you access the Luxury casino app or download Luxury Casino software to your desktop, cookies and related local storage technologies help us remember your settings, loading preferences, and recently played titles across our slots, live casino tables, roulette, blackjack and other game types. These cookies also help us detect and resolve technical issues quickly, so that when you access Luxury casino app features, everything runs smoothly.

Types of Cookies We Use

We categorise the cookies used on our platform into the following groups:

• Strictly Necessary Cookies - required for core functions such as secure login, session management and age/location verification. These cannot be disabled without affecting your ability to use our services.
• Performance and Analytics Cookies - help us understand how players interact with our site, which games are most popular, and where we can improve navigation or loading speed.
• Functionality Cookies - remember your preferences, such as display language, sound settings, or your most recently visited game categories.
• Advertising and Targeting Cookies - used by us and our marketing partners to deliver relevant promotions and measure the effectiveness of our campaigns.

Third-Party Cookies

We work with a number of trusted partners, including payment processors, game providers, and analytics companies, who may also place cookies on your device when you use our services. These third parties include our software and game providers, as well as companies that support our Interac, card and e-wallet payment processing. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further detail on how they process your information.

How We Use Information Gathered Through Cookies

The data we collect via cookies allows us to build a picture of your visit and preferences, which we may combine with other information you provide when you deposit, register, or contact our support team. This helps us tailor promotions, detect suspicious or irregular activity, and comply with our licensing obligations under the Alcohol and Gaming Commission of Ontario. We never use cookie data to make decisions that could unfairly disadvantage you, and any information gathered is handled in line with our separate Privacy Policy.

Managing and Disabling Cookies

You have control over how cookies are used on your device. Most browsers allow you to view, delete or block cookies through their settings menu. Please note that if you choose to disable strictly necessary cookies, certain features - including completing your Luxury register process, making a Luxury deposit, or requesting a Luxury withdrawal - may not function correctly, and some parts of the site may become unavailable.

Steps You Can Take

• You can adjust your browser settings to refuse all or some cookies
• You can delete existing cookies stored on your device at any time
• You can use private or incognito browsing modes to limit cookie storage
• You can uninstall the Luxury casino app if you no longer wish to be tracked through mobile-based cookies

If you have questions about how to manage cookies on a specific browser or device, we recommend consulting your browser's help documentation, as the exact steps vary between providers.

Mobile and App-Based Tracking

When you download Luxury Casino to your mobile device or access Luxury casino app features directly, similar tracking technologies to cookies - such as device identifiers - may be used to remember your session and preferences. We apply the same principles of transparency and control to app-based tracking as we do to browser cookies, and you can adjust permissions through your device's application settings.

Consent and Updates to This Policy

By continuing to use our website or our Luxury casino app after cookies have been set, you consent to their use as outlined in this policy. We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our own practices. Any updates will be posted on this page, and we encourage you to check back periodically so you remain informed about how we use cookies.

Contact Us

If you have any questions about this Luxury Cookies Policy or how we handle cookies on our platform, our support team is available via live chat 24/7, or by email at support@crhelpdesk.com. For payment-related cookie queries, you may also reach out to banking@casinorewards.com, and for escalated concerns, complaints@crhelpdesk.com is available to assist you further.